Nick Hulme, our hospital’s Chief Executive, has welcomed today’s report by the Care Quality Commission, the independent inspector of hospitals, which has given the hospital an overall rating as ‘good’ – putting it in the top 30% of hospitals nationwide.
He said: “We welcome this highly detailed report which finds much to praise about both the staff of the hospital and the care which is given to patients in all of the services inspected. It is a testament to each and every one of the team here in the hospital, including our staff and volunteers, that we have been rated outstanding for urgent and emergency care, and achieved a good overall rating. The report’s recommendations are extremely helpful in taking us forward for the future.
“Our inspection took place in early January, which was the busiest week of the year for us, so it is with a great sense of pride that we share the inspectors report today. The report shows that the quality of care given to children and young people is of a high standard but there is work to do in implementing recent new national guidance as soon as possible.”
Mark Cubbon, portfolio director at the NHS Trust Development Authority, said
“Staff at the Ipswich Hospital NHS Trust have worked very hard to deliver high quality care and this is an excellent result for them as well as local patients and residents, who can expect to receive good care at their hospital. We are delighted that the Trust’s strong clinical leadership and innovative approaches to providing responsive and supportive care to patients have been recognised and commended. We will support the Trust as they continue to progress further improvements and sustain delivery of excellent services and care for patients, for the long-term future.”
All hospitals inspected by the Care Quality Commission (CQC) are rated as Outstanding, Good, Requiring Improvement or Inadequate. As well as an overall rating, hospitals are scored in eight individual areas – urgent and emergency care (A&E), medical care, surgery, critical care, maternity and gynaecology, end of life care, outpatients and diagnostic imaging and services for children and young people.
Our hospital has been rated as good in six areas, outstanding in one (emergency care) and requiring improvement in one (services for children and young people). Actions are already underway to make improvements in the areas identified by inspectors, which include improving the service for children with complex needs and clearly defining a critical care pathway for them. The inspectors added that services for children and young people are
“caring and compassionate” with “positive feedback from the majority of children and parents”
The emergency team, which boast some of the shortest waiting times in the country, has been praised for striving to improve quality care, for listening and taking time to explain care to patients and for its motivational managers.
Professor Sir Mike Richards, the CQC’s Chief Inspector of Hospitals, said:
“Patient feedback during our inspection was positive and staff were praised for their caring and compassionate nature. All departments were clearly working very hard to achieve positive patient outcomes and we were particularly impressed by some of the innovative approaches being taken.”
The full report can be read here